by Mast3r | May 16, 2021 | Culture
My empathy score is 84 out of 110, indicating a high level of empathy in general. How about yours? If you are interested in understanding your general level of empathy towards others, why don’t you take the empathy quiz provided by the Greater Good magazine...
by Mast3r | May 16, 2021 | Culture
When was the last time you went to the supermarket to buy food you had never bought before? Mine was the other week, and I had bought a jar of grilled olives. Stepping into the shoes of someone else can be as easy or as difficult as we would like it to be. However,...
by Mast3r | May 16, 2021 | Culture
Why asking “Why”? Have you ever wondered about this question? A “Why” will lead to a reason or purpose. Asking “Why” five times will lead to deeper reasons and a better purpose.Why would you care about this exercise? You’d...
by Mast3r | May 16, 2021 | Culture
How would you want to capture knowledge about your users‘ behaviors and attitudes? Try an empathy map. An empathy map will reveal your users‘ perspectives along with their goals and challenges. This is what you do: Empathy mapping is a qualitative method so you will...
by Mast3r | May 16, 2021 | Change, Culture
Employees and leaders often feel like being in a constant loop of change: the next change happens before the previous one has been fully implemented and anchored. Some changes are done well, some are poorly managed. Sounds familiar? As human beings we naturally react...
by Susanne Heiss | Jan 20, 2021 | Allgemein, Culture
Let me start by sharing one of the biggest failures in my career (so far). After all, we are amongst ourselves here, right?! Failure. What a doomed word. No one wants it, yet we all experience it – sooner or later. A few years ago, failing was still considered...
