Learn to love the questions

Learn to love the questions

What is a good question to ask? How do you find the right question for a specific situation? Why are questions such a powerful tool to unlock value in organizations, teams and individuals?Asking questions enables: learningexchanging ideasinnovation and...
Empathy map = user perspectives

Empathy map = user perspectives

How would you want to capture knowledge about your users‘ behaviors and attitudes? Try an empathy map. An empathy map will reveal your users‘ perspectives along with their goals and challenges. This is what you do: Empathy mapping is a qualitative method so you will...