Learn to love the questions

Learn to love the questions

What is a good question to ask? How do you find the right question for a specific situation? Why are questions such a powerful tool to unlock value in organizations, teams and individuals?Asking questions enables: learningexchanging ideasinnovation and...
How high is your empathy score?

How high is your empathy score?

My empathy score is 84 out of 110, indicating a high level of empathy in general. How about yours? If you are interested in understanding your general level of empathy towards others, why don’t you take the empathy quiz provided by the Greater Good magazine...
Do something new

Do something new

When was the last time you went to the supermarket to buy food you had never bought before? Mine was the other week, and I had bought a jar of grilled olives. Stepping into the shoes of someone else can be as easy or as difficult as we would like it to be. However,...
Why asking “Why”?

Why asking “Why”?

Why asking “Why”? Have you ever wondered about this question? A “Why” will lead to a reason or purpose. Asking “Why” five times will lead to deeper reasons and a better purpose.Why would you care about this exercise? You’d...
Empathy map = user perspectives

Empathy map = user perspectives

How would you want to capture knowledge about your users‘ behaviors and attitudes? Try an empathy map. An empathy map will reveal your users‘ perspectives along with their goals and challenges. This is what you do: Empathy mapping is a qualitative method so you will...