Empathy map = user perspectives

Empathy map = user perspectives

How would you want to capture knowledge about your users‘ behaviors and attitudes? Try an empathy map. An empathy map will reveal your users‘ perspectives along with their goals and challenges. This is what you do: Empathy mapping is a qualitative method so you will...
One thing you do not know about me

One thing you do not know about me

How empathetic are you? Do you try seeing the world through other people’s eyes? How can you practice putting your own preconceived ideas aside choosing to understand the ideas, thoughts, and needs of others instead? Empathy is the first part of Design Thinking,...
Uninterrupted speaking

Uninterrupted speaking

When was the last time you knew that you will not be interrupted when speaking? That you were being granted time to think, reflect and indulge in your thoughts? That you were given a space to think?To experience this, try out “Thinking pairs” (credits:...
To change perspectives, change the question

To change perspectives, change the question

When have you last tried to change your perspective? To look at the same problem with fresh eyes? To reconsider your own assumptions allowing new possibilities to open up and different views to enrich your trail of thought? One exercise I can recommend: To change...
Embracing vulnerability

Embracing vulnerability

Have you given much thought to vulnerability lately? Do you allow yourself and others in your team to show vulnerability at work and not just to expose the superpowers? After all, what does it mean to you: to be vulnerable?Here is an exercise that you can do by...