Empathy map = user perspectives

Empathy map = user perspectives

How would you want to capture knowledge about your users‘ behaviors and attitudes? Try an empathy map. An empathy map will reveal your users‘ perspectives along with their goals and challenges. This is what you do: Empathy mapping is a qualitative method so you will...
One thing you do not know about me

One thing you do not know about me

How empathetic are you? Do you try seeing the world through other people’s eyes? How can you practice putting your own preconceived ideas aside choosing to understand the ideas, thoughts, and needs of others instead? Empathy is the first part of Design Thinking,...