I am a big supporter of partnering with others, building community and aligning in what we do and how we do it. Because we can only grow by being better with each other and by being inspiration and support to one another.
The below is a selection of organizations with whom I have worked:
This is what some of my clients have kindly fed back:
Senior Director of External Communications & Marketing, HitachiRail
“Bringing a global virtual team together is never easy. Finding a common culture across nationalities and different business units is a real challenge. Susanne’s counsel and facilitation helped our team to take some important steps on that journey, and she lived to her motto of “play with purpose”.
I recommend Susanne to any leader who is looking to bring a large group together (whether virtual or in real life) and who wants to enjoy the process of building teams, solving problems, and getting things done.”
Johannes von Karczewski
Head of Strategic Messaging, Siemens Energy
“Susanne Heiss is a facilitator in the truest sense of the word. In the past 16 months, she has helped us in several team workshops to find and develop ourselves as ONE team. The focus was always on what I particularly associate with “Textures,” namely the German term “Struktur.” Asking the right questions at the right time, spinning the red thread in the jungle of topics and also questioning supposedly too simple answers. All this helped us to grow into a high-performance team. I personally benefited tremendously from many discussions, as they encouraged me to think and reflect, and thus showed me the way to new targets. Thank you Susanne for your always open feedback, your clarity, your humor and especially for a culture of conversation and atmosphere that was always characterized by high trust and reliability. It is a huge pleasure working with you.”
“It was such a great experience to partner with you on the design and the delivery of our session, Susanne! You were extremely reliable throughout the entire process, providing us with the exact support and guidance we needed. I really appreciate the way you collaborated with our team, resulting in a seamless virtual experience and delivery.”
HR, TransnetBW GmbH
“Working with Susanne is really great. The coordination meetings are cooperative and at eye level, she responds to all suggestions and ideas and still brings her own touch. We receive very positive feedback from the participants because she makes her workshops lively and involves everyone without making a digital training boring. The topic of feedback and communication has become much more noticeable in the company by the new colleagues thanks to these workshops.”
Head of Employee Engagement, Siemens Energy
“New to Siemens Energy, I sought Susanne’s support to help me and our team build a cohesive, fun, high performing environment where we could do our best work. Susanne and I initially worked closely together to map out a multi-month plan to achieve this goal. Susanne was instrumental in helping our team build a shared charter and set of behaviors that created trust and established a path forward. Her deep experience means that she understands and respects the nuances of how to successfully navigate and build teams in multinational, multi-culture environments and she seeks to get to the root of what motivates people so that they can bring their best to their work and environment. We couldn’t have made the progress we did in 18 months without Susanne’s guidance and support.”
Mica Allan Consulting
“I’ve been on two of Susanne’s training courses – an introduction to LEGO® Serious Play and a pilot of one of her new programmes, Feeling with Intent – and I wanted to share how impressed I am.
Susanne is someone that really takes care of things in terms of systems, processes and people.
She’s organised and efficient and takes pride in doing things well. She is always well prepared. Her facilitation skills are superb. She’s an attentive listener, who picks up on the essence of what’s going on and she’s warm and compassionate and great at creating a welcoming and safe space.
I’m so glad that Susanne is working in learning and development. She makes a real difference both in terms of what she does and how she does it. Thank you, Susanne.”